Terms and Conditions

Furnex International respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles.
 

Furnex International is committed to respecting and protecting the privacy of your personal information by informing you about the type of information we collect and how this information is used. We assure you that your personal information is kept strictly confidential and understand its security is of great concern to you.

We store any information received from when you enter on our website or provide us in any other way through forms on our website, when you place an order in our online store, any emails you send to us or any other similar methods. We use this information that you provide for such purposes as processing your orders and communicating with you, responding to your requests, customising future shopping for you, improving our site etc.

We receive and store certain types of information whenever you interact with us. We use cookies to track your purchases and if/when you are logged onto our site. If you have cookies switched off you will not be able to purchase from this site.

We may also collect data provided by Google Analytics such as your usage patterns on our website including the time you spend on our website and which parts of our website you are visiting. This information only tracks your usage patterns and does not identify you personally in any manner whatsoever. We may use this information to help tailor our website’s content to improve our customers’ shopping experience.

Under no circumstances, except those required by law, to process an order or to conduct our daily business activities, will we make your information available to any third party. We are not in the business of selling your personally identifiable information and respect its security.

more details: PRIVACY POLICY

FREE DELIVERY TERMS and CONDITIONS

FURNEX furniture is delivered for FREE to suburbs within Melbourne city.

If where you live is not in our "FREE delivery" scope, the following 2 options can be applied :

1. Arrange a for "delivery location" at your nearest "city" (regional or otherwise) a business location that will receive the furniture during normal hours of opening. It is important you trust the person who receives it to accept the goods, sign for them and then accept responsibility until such time that you can pick up from them.
    
2. Alternatively, contact FURNEX and we can request an extended delivery zone drop-off at just the extra rate beyond the nearest city to you.